International shipping – EU
Please note: this service is currently unavailable and coming back soon…
Delivery terms
We deliver our products to all countries in European Union area. Once we receive your order it will be dispatched within 1-2 days. Shipping time usually takes 3-7 days to arrive and depends on the location of recipient. All items on web shop are immediately available so orders will be processed fast!
Delivery fees
Delivery fee being fixed as EUR 25
Please do follow actively your email to make sure you receive order confirmation. In case you find anything wrong with the confirmation please contact us immediately to assist you further.
Customers under age of 18 must have the acceptance of their parents to place an order.
Payment terms
We accept following payment methods: Debit & Credit Cards (Visa and MasterCard), ApplePay, GooglePay.
Payment Services provided by Avarda (https://avarda.com/customerservice).
Taxes and duties
Inside of EU: All prices include VAT
Prices are shown in euros (EUR).
When ordering inside the EU, your price is shown directly on each product page. On international orders, the recipient is responsible for payment of applicable duties, taxes and other fees. Please contact your local Customs office for information on duties and taxes.
Returns
The customer has a right to return the ordered goods within 30 days counted from the moment when parcel being received. Each product has to be unused and the package has to be saleable, otherwise the return can not be accepted. If you want to return a product please contact us via e-mail (piia@hyvantuulenpuoti.fi) in advance and you will receive further instructions after. Return costs will be deducted from the product refund.
In case where order will be cancelled by the customer and not being dispatched only PayPal fees will be deducted from total amount.
Transport damages
Sometimes there might happen unexpected events during the transport despite the careful packaging. For that reason it would be highly recommended to check the status of the package at the post office while collecting the package. If the package is damaged during the transport (and also the goods inside the package are damaged) make a damage report at the post office immediately. Then contact our customer service to arrange a delivery of new product.